Utility and Cable Providers
Electricity Service
· Customer Service: 1-866-366-4357 (Mon - Fri 7 a.m. to 7 p.m., Sat 9 a.m. to 1 p.m.)
· Emergencies and Outages: 1-866-366-4357 , TTY: 1-800-291-7745
Northern Virginia Electric Cooperative (portions of Centreville and Clifton)
· Customer Service: 703-335-0500 (Mon – Fri 7 am to 7 pm)
· Emergencies and Outages: 703-335-0500 or 1-888-335-0500
Natural Gas Service
Washington Gas Light Company
• Customer Service: 703-750-1000 (Mon – Fri 8 am to 9 pm)
• Emergencies and Natural Gas Odor: 703-750-1400
Columbia Gas of Virginia (portions of Chantilly and Herndon)
• Customer Service: 1-800-543-8911 (Mon – Fri 7 am to 5:30 pm)
• Emergencies and Natural Gas Odor: 1-800-544-5606 or 1-800-543-8911
Water Service
Fairfax County Water Authority
• Customer Service: 703-698-5800 (Mon – Fri 8 am to 6 pm)
• After-Hours Emergencies: 703-698-5800
Town of Herndon
• Customer Service: 703-435-6814 (Mon – Fri 8 am to 5 pm)
• After-Hours Emergencies: 703-435-6846
Town of Vienna
• Customer Service: 703-255-6385 (Mon – Fri 8 am to 4:30 pm)
• After-Hours Emergencies: 703-255-6366
Telephone Service
Comcast
• Customer Service: 703-730-2225 or 1-800-COMCAST (1-800-266-2278)
• Technical Assistance: 703-730-2225
Cox of Northern Virginia
• Customer Service: 703-378-8422 (Mon – Sat 8 am to 9 pm)
• Technical Assistance: 703-378-8422 (Every day 8 am to 9 pm)
Verizon
• Verizon phone (not FiOS)
• Verizon phone (using FiOS)
• Technical Assistance: 1-800-837-4966 (Every day 24/7)
Cable Service
Comcast
• Customer Service: 703-716-9701 or 1-800-COMCAST (1-800-266-2278)
• Technical Assistance: 703-716-9701
Cox of Northern Virginia
• Customer Service: 703-378-8422 (Mon – Sat 8 am to 9 pm)
• Technical Assistance: 703-378-8422 (Every day 8 am to 9 pm)
Verizon
• Customer Service: 1-800-837-4966 (Mon – Fri 8 am to 9 pm, Sat 9 am - 5 pm)
• Technical Assistance: 1-800-837-4966 (Every day 24/7)